Are you tired of endlessly scrolling through job listings, hoping to find a position that matches your skills and interests? Look no further! Home And Business Management Services Inc., based in Midhurst, ON, is seeking a self-motivated and personable candidate for the position of Customer Service Agent.
In this role, you’ll have the opportunity to work for a company that values hard work and dedication. Whether you’re looking for permanent employment or a part-time job, we have a position that will suit your needs. Plus, with a variety of shift timings available, including day, weekend, and 09:30 to 16:30, you’ll have the flexibility to work when it suits you best.
We understand that finding a job can be stressful, but we promise to make the process as smooth as possible. As a Customer Service Agent, you’ll be an essential part of our team, utilizing your interpersonal skills and self-motivation to support our operations.
Don’t let the stress of job hunting get you down. Apply for the Customer Service Agent position at Home And Business Management Services Inc. today and take the first step towards a fulfilling and rewarding career.
Employer Name: Home And Business Management Services Inc.
Position: Customer service agent
Salary: $17.00 to $20.00 hourly (to be negotiated) / 7 hours per week
Employment type: Permanent employment, Part time
Location: Midhurst, ON
Job Description
The ideal candidate for this position should have the following qualifications and skills:
- Capability to access and process data to ensure proper management and accessibility of information.
- Responsiveness to customer complaints or concerns to ensure proper communication and collaboration with customers.
- Capability to respond to customer inquiries and provide information to ensure proper communication and collaboration with customers.
- Responsibility to set up billing for services to ensure proper management and accessibility of resources.
- Requirement to make arrangements for refunds and credits to ensure proper management and customer satisfaction.
- Capability to explain the type and cost of services provided to ensure proper communication and transparency with customers.
- Expectation to issue receipts and other forms to ensure proper documentation and communication.
- Capability to keep records and statistics to ensure proper management and accessibility of information.
- Responsibility for ordering office supplies and inventory management to ensure proper availability and management of resources.
- Capability to carry out general office duties to ensure proper management and efficiency in the workplace.
- Responsibility for receiving and logging complaints to ensure proper documentation and communication.
- Requirement to accept credit and employment applications to ensure proper management and accessibility of resources.
- Expectation to accept payments to ensure proper management and accessibility of resources.
- Responsibility to sell merchandise to ensure proper management and accessibility of resources.
- Capability to respond to written and oral questions to ensure proper communication and collaboration with others.
Job Requirements
The ideal candidate for this position should have the following qualifications and skills:
- Fluency in the English language to ensure proper communication and understanding.
- No standard education requirements such as a bachelor’s degree, a certificate, or a diploma, but having experience is an asset.
- Punctuality to ensure proper management and efficiency in the workplace.
- Client-focused to ensure proper communication and collaboration with clients.
- Effective interpersonal skills to ensure proper communication and collaboration with others.
- Excellent oral and written communication skills to ensure proper communication and collaboration with others.
- Organized and flexible in nature to ensure proper management and efficiency in the workplace.
- Reliability to ensure proper consistency and quality of work.
- Capability to be a good team player to ensure proper collaboration and teamwork in the workplace.
- Capability of acting on their own initiative to ensure proper management and efficiency in the workplace.
- Good judgemental skills to ensure proper decision-making and professionalism in the workplace.
Work setting
- The candidate will be required to work in the business sector, private sector, retail/wholesale establishment/distribution centre, and business.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Database software, the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.
Additional information
Security and safety
- The candidate should undergo a thorough criminal record check, driver’s licence validity check, and driving record check (abstract).
Transportation/travel information
- The candidate must have their own transportation.
- The candidate must have their own vehicle.
- The candidate must have a valid driver’s licence.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate must be willing to walk for long periods of time.
- The candidate should be willing to work under pressure.
Benefits
- The candidate will receive Free parking, Employer-paid learning/training, and Parking facilities.
How to Apply
If you are interested in applying, apply through the given options.
Apply by email: habms@outlook.com